Know your AHT before your supervisor does.
TimerPilot is a real-time call timer and average handle time tracker built for call center agents. Track every call, see exactly where you stand against your targets, and walk into your next review with the numbers already in your pocket.
Payment method required. Full Pro access for seven days. Then $5/month or $48/year. Cancel before the trial ends and you will not be charged.
Your bonus depends on AHT. Your dashboard shouldn't be a mystery.
Company reporting is delayed, averaged, and opaque. TimerPilot gives you your own numbers, live, on every single call.
One-tap call timer
Start when the call connects, stop when it ends. Color-coded live feedback — green, yellow, red — against your own target for that call type.
Your call types, your targets
Every center has different dispositions and AHT goals. Define your own call types with per-type target and warning thresholds.
Today, week, month at a glance
Instant averages for any period, broken down by call type. Know if you're trending up or down before the weekly report drops.
Trend charts
Visualize your AHT over time and spot patterns — which call types drag your average, which days you crush it.
CSV export
Your data is yours. Export your full call history to CSV for your own spreadsheets — or as receipts for that performance conversation.
Works on locked-down floor PCs
Offline-first design keeps timing even when the network hiccups, then syncs when you're back. Installable as an app on any device.
Try TimerPilot Pro free for 7 days.
Full access during your trial. Then $5/month or $48/year. A payment method is required. Cancel before your trial ends and you will not be charged.
Pro
- 7-day full-feature Pro trial
- Unlimited call types & history
- AHT trend charts
- Standard History CSV export
- Cancel anytime before trial end — no charge
- One trial per account
Teams
- Supervisor / BPO roster views
- Manager AHT dashboard
- Per-seat billing later
- Deferred until after individual Pro launch
Frequently asked questions
What is AHT and why should I track it myself?
Does TimerPilot connect to my company's phone system?
Can my employer see my data?
Does it work offline?
Is there a free plan forever?
Can I cancel anytime?
Do you offer a team or supervisor version?
How do I start?
Own your numbers, starting with your next call.
Start Your 7-Day Free Trial. Payment method required. Full Pro access for seven days. Then $5/month or $48/year. Cancel before the trial ends and you will not be charged.
Start Your 7-Day Free Trial